How can we help?
Find answers to common questions or reach out to us directly.
Frequently Asked Questions
How accurate is the AI food recognition?
Cindar's AI is designed to give you a fast, useful starting estimate from a clear photo, receipt, or text description. Estimates are approximations and may be off — they're meant to remove friction, not to replace a food scale or a registered dietitian. You can edit any value before or after logging, and we recommend you do for anything you're tracking for medical or athletic reasons.
Does Cindar work with Apple Health and Health Connect?
Yes: Apple Health on iPhone, Health Connect on Android. Your steps and workouts count toward your day, so moving more earns you room for dinner.
Can I scan barcodes and receipts?
Yes. Scan a barcode, snap a receipt or a photo of your plate, or just type what you ate.
Which restaurants does Cindar cover?
More than 125 chains, from fast food to sit-down, with full menus and real nutrition. Open Find to see what fits near you.
Do I need an account?
For now, yes: sign in with Apple or Google and you're in. A try-it-first option is on the way.
How do I delete my account?
You can delete your account at any time from within the app. Go to Settings > Account > Delete Account. This action is permanent and removes all your data from our servers.
What do I do if an AI estimate is totally wrong?
Just edit it: every number can be changed. You can also tap "Report inaccurate or inappropriate result" to help us improve.
Still need help?
Our support team is here for you. We typically respond within 24 hours.
Email support@hestia.fit